Created unified dashboard and reports from multiple data sources and aligned the key metrics and elements for easy member coordination.
Solution
- By utilizing Tableau and Power BI, we have processed huge data from disparate healthcare systems like member enrolment, claims adjudication, provider network and encounters management applications.
- We created member unified golden records that are unique and can be referenced for multiple aspects for call center executives, member management department and self portal. The dashboard gets updated regularly and presents role-based view with key metrics.
Key Features
- Member golden record creation
- Unified view of member data
- Role based dashboard
- Import and export of reports
- Customization of reports
Key Metrics
Real time data reporting from 10+ sources
20%
Reduction in user effort to search member data
25+
Reports on member with all KPIs.
30+
Reduction in member data misrepresentation
Technology Stack
