Our customers often compliment us as authentic and transparent when they see our approach. We frequently receive feedback along the lines of being laidback, upfront, and audacious enough to reject the customer’s idea if we don’t believe it serves their best interest. All these characteristics illustrate a culture of genuineness, creating an ambiance of trust and cooperation.
How Can an Organization Cultivate Such an Environment?
Here are some brilliant ways a company can adopt to encourage a culture of authenticity within its operations.
- 1. Be genuine Leaders should be themselves, not an “avatar” that embodies what they believe their demeanor should be. Reflect on how you would like to be treated, and treat an individual similarly, irrespective of their position. We need to normalize treating our coworkers and subordinates like they are the most valuable resources in the workplace, which is, in fact, the truth!
- Promote credibility and trust We come across new people who have previously worked in other settings, struggling with early credibility concerns. They feel reluctant to inform us of unpleasant news or attempt to “control” its dissemination. It takes us a little while to convince them that terrible news is better delivered early to allow them to seek help dealing with the predicament. This dread of negative news often prevents people from seeking assistance, which slows down the entire project and diminishes the positives that other team members could bring to the table.
- Encourage solutions, not justifications We don’t pay much heed to the presentation of meaningless statistics and metrics. What we want is a precise demonstration of everything produced by the employee, the challenges faced, and the solution arrived upon. The demonstration of the software developed speaks for itself. That’s why what’s needed is frequent updates and follow-ups on the progress.
- Embrace early failure We can easily sense something going south if we are in a position to identify and catch repeated failures early on in the process. That’s why failing early lets you comprehend the issue quickly and come up with a solution before it’s too late. This exercise works even better, especially in projects operating with offsite or remote teams. Hence, nothing is more promising than early and frequent demos in this domain.
Authenticity and transparency are in our DNA, at Paltech. It implies that we won’t hesitate to go to any lengths necessary to achieve your project objectives without compromising our business culture and principles.